China

Scope of Services

Drawing upon the professional car park management experience of Wilson Group, Wilson Parking strives to deliver world class car park management services to clients and customers in China.

Our services include:

Revenue Improvement and Financial Arrangements
Operation Services
Staff Management
Audit
Sales and Marketing
Customer Satisfaction Survey Service
Car Park Design & Planning
Technology Improvements
Car Park Improvement
Consulting Services

Revenue Improvement and Financial Arrangements

  • Master lease of car park to reduce cash handling issues and risk
  • Revenue improvement (incentive and revenue sharing arrangement)

Operation Services

  • Implement enhanced and cost-effective operation policies and methodology
  • Ensure operational efficiency and car park optimization
  • Cash collection, monitoring daily transactions and revenue
  • Traffic management and control
  • Valet parking services, event parking handling

Staff Management

  • Introductory and regular refresher training
  • Operational and customer service training
  • Supervisory training
  • Job specific and specialized training, such as driver improvement courses for valet drivers

Audit

  • Cash audit, system audit, management audit

Sales and Marketing

  • Develop New Products/ Services and Economic Benefit Review
  • Develop and Implement sales and marketing plans

Customer Satisfaction Survey Service

  • Propose Survey Tool / Methodology
  • Undertake Surveys, Reporting and Recommendation and Follow-up

Car Park Design & Planning

  • Advise on space effective & maximizing parking bay optimization
  • Improve traffic flow to enhance customer satisfaction and car park efficiency

Technology Improvements

  • Advise on and make recommendations for :
    • Access control systems
    • Parking bay management systems
    • License plate recognition systems
  • Car park security and surveillance systems
  • Finance and invest in technology improvements as part of contract arrangements

Car Park Improvement

  • Advise on and make recommendations for :
    • Car park signage
    • Lighting and ventilation
    • Environmental, including energy efficiency, improvements
  • Finance and invest in car park improvements as part of contract arrangements

Consulting Services

  • Car park design and planning consulting
  • Technology designs and planning for various car park systems
  • Feasibility studies (demand study, revenue and cost planning)

For more information on Weihua Parking and our scope of services, please contact us at info@wilsonparking.com.cn